G4S Home Surveillance
G4S Home Surveillance will change your understanding of the nature of a surveillance service. In addition to theft prevention and reacting to alarms, G4S Home Surveillance offers you complete confidence with the knowledge that you are also offered a security guarantee. This means that if we’re not quick enough to keep your home untouched, we will compensate you for any damage under the security guarantee. There is no excess and there are no exclusions – everything will be done within a reasonable time.
Why do I need a security guarantee?
![]() |
The security guarantee provides additional protection in case a thief does indeed decide to intrude on a site under the surveillance of G4S. |
![]() |
When the alarm goes off the thief has, in the worst case scenario, time to snatch only a few items. However, the thief usually runs off straight away... and right into the hands of the G4S patrol arriving on the site. |
![]() |
And this is why usually the only damage caused is a broken door lock or window. Nevertheless, this is damage you should not suffer if you have G4S Home Surveillance. And if there is damage, we consider it our duty to compensate it. |
The security guarantee applies in the case of the full service and combined service of G4S Home Surveillance.
With the Security Guarantee:

- there is no excess;
- we compensate the restoration of a home’s interior finishing;
- we compensate contents at reacquisition value;
- we compensate damage within a month, pursuant to guarantee conditions.*

* For more information see: www.g4s.ee/en/security-guarantee.
Home Surveillance packages and indicative prices
Allpool leiad mõningad valveteenuse hinnad, mis kehtivad tüüpilisemate kodude puhul. Et iga kodu iseloom ja vajadused on erinevad, soovitame täpse valveteenuse kuutasu teadasaamiseks võtta meiega ühendust numbril 651 1800 või saata meile päring.
Monthly service fee from: 28 € *
* does not include equipment
Monthly service fee from: 23 € *
* does not include equipment
Monthly service fee from: 13.50 € *
* does not include equipment
Monthly service fee from: 3 € *
* does not include equipment
What kind of equipment do I need?
The set of required surveillance equipment depends on various factors, among others the layout of your home, its size and the connections to be used. Once you have decided to join G4S Home Surveillance, our specialists will assist you in choosing the equipment that suits your home’s requirements.
To give you a preview of the necessary surveillance equipment, we have outlined three indicative schemes to illustrate the use of surveillance equipment in typical types of homes:
ONE-ROOM FLAT:
|
![]() |
![]() |
TWO-ROOM FLAT:
|
THREE-ROOM FLAT:
|
![]() |
![]() |
FOUR-ROOM FLAT:
|
PRIVATE HOME:
|
![]() |
FULL SERVICE |
COMBINED SERVICE |
INFORMATION SERVICE |
OUTCALL SERVICE |
|
Reception of alarm by Alarm Response Centre | ||||
Notification of alarm | ||||
Reaction by patrol unit | * | |||
Security Guarantee | ||||
Patrol unit dispatches included in monthly fee |
* If the client has subscribed to the G4S outcall service, they have the right to call the G4S Alarm Response Centre if necessary, identify themselves with the password and request the dispatch of a patrol unit to the previously mapped site.
SERVICE
Monthly service fee from: 28 € *
* does not include equipment
Reception of alarm by Alarm Response Centre | |
Notification of alarm | |
Reaction by patrol unit | |
Security Guarantee | |
Patrol unit dispatches included in monthly fee |
SERVICE
Monthly service fee from: 23 € *
* does not include equipment
Reception of alarm by Alarm Response Centre | |
Notification of alarm | |
Reaction by patrol unit | |
Security Guarantee | |
Patrol unit dispatches included in monthly fee |
SERVICE
Monthly service fee from: 13.50 € *
* does not include equipment
Reception of alarm by Alarm Response Centre | |
Notification of alarm | |
Reaction by patrol unit | |
Security Guarantee | |
Patrol unit dispatches included in monthly fee |
SERVICE
Monthly service fee from: 3 € *
* does not include equipment
Reception of alarm by Alarm Response Centre | |
Notification of alarm | |
Reaction by patrol unit | * |
Security Guarantee | |
Patrol unit dispatches included in monthly fee |
* If the client has subscribed to the G4S outcall service, they have the right to call the G4S Alarm Response Centre if necessary, identify themselves with the password and request the dispatch of a patrol unit to the previously mapped site.
Home surveillance equipment
The central unit registers all sensor signals and transmits an alarm to the G4S Alarm Response Centre. The central unit has a built-in internal siren and a GSM modem. In the event of a power outage the central unit runs on emergency electrical power.
The keyboard is used to activate and deactivate the surveillance system of the site with a unique code.
The remote control enables long-distance activation and deactivation of the surveillance system. This is a convenient solution for children and elderly people.
The gas detector reacts to methane, butane and propane leaks and signals the central unit. The sensor also gives an alert if the system has not been activated.
The siren is activated when the surveillance system registers an alarm. The sound of the siren attracts attention and makes it uncomfortable to do anything in the room.
A GSM modem is necessary if the site under surveillance has no telephone landline.
The siren is activated when the surveillance system registers an alarm. The noise caused by the siren is sufficiently loud to attract the attention of people in the vicinity and makes it impossible for perpetrators to continue their activities unnoticed.
The motion sensor notifies the central unit of movement in the room. A pet-proof motion sensor is also available.
The magnet sensor signals the central unit when the front door is being opened.
The smoke detector reacts to the appearance of smoke in the room and signals the central unit. The sensor also gives an alert if the system has not been activated.
When joining G4S Home Surveillance, affix ‘G4S valvab’ (Under the surveillance of G4S) stickers everywhere visible from outside – doors, windows and, if necessary, elsewhere. The stickers have a discouraging effect on thieves and help the patrol unit find your home more quickly in the event of an alarm.
Thank You!
We will contact You.
For more information call 651 1800 or e-mail teenindus@ee.g4s.com.